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posted by [personal profile] laurificus at 01:02am on 07/10/2011
I <3 whoever trains Apple sales reps in their customer service. I just spent like 6 days on the phone with one of them waiting for my card to be unblocked by my bank, which chose this morning to fail me with its usually excellent fraud detection. I was all, "It's fine! I will try later," while I was really thinking, "WOE! NO IPHONE FOR ME AND I GOT UP EARLY AND EVERYTHING!" And he was all, "No! Call them. It'll be difficult later." So I did, and while I was on hold, the Apple dude and I discussed our families, the weather, our current TV choices, and god knows what else. Five minutes more, and we'd probably have had no choice but to start inviting each other to important family events.

Of course, the fact that I had to take the people method over the much preferred no people whatsoever method was only because the Apple website appeared to be non-functional (as, at one point, were the phone lines), but it would be churlish of me to give them a hard time for that. Because iPhone with more storage! I can has it!

While I was waiting to get through, they were playing some song with the much repeated line, There's a Whole in the World Tonight. It sounded like it might have been Don Henley and was possibly remarkably cheesy, but it still made me sad for Steve Jobs all over again.

But now I am going to maybe have a nap. Or possibly read a book or watch more Fringe. These random Fridays I've had off work are turning out to be highly enjoyable. The only downside is that they cant become a habit.
Music:: Pearl Jam, The End
Mood:: 'awake' awake
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